16 Clifford Street, Toowoomba, QLD 4350 (07) 4632 0402

Service and Maintenance

Visual Focus provides on-going support and maintenance to maximise the value of your investment in audio-visual equipment and control systems.

Our trade-qualified technicians have the knowledge, training and resources to make sure systems are operating efficiently and continue to deliver to expectation freeing you from AV worries so you can concentrate on your core business.

We understand that over time audio-visual systems need to be upgraded, technical issues arise and operational personnel change.

Preventative maintenance by an on-site technician can be scheduled to fine-tune equipment and check operational programming minimising any risk of equipment breakdown.  Operational staff training updates can be requested and are particularly valuable when personnel change so the system continues to be used to best benefits.  In the unlikely event of a problem, Visual Focus advises on service and support responsibilities within the manufacturer warranties.

Visual Focus understands the infrastructure it supplies and is best placed to provide cost effective service level agreements to maintain audio-visual equipment and systems at peak performance. Support can include after-hours call outs and troubleshooting services with loan equipment to keep the system up and running while equipment is under repair. Service agreements can be minimal or comprehensive to suit your operational need and tailored to suit your business requirement.

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see all that is happening at visual focus on a weekly basisNews and events

The 25th Annual Putnam County Spelling Bee
The 25th Annual Putnam County Spelling Bee

Visual Focus prized for Spelling Bee... Read more.

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12000 Lumen Projectors for hire

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Listen to Bowers and Wilkins quality... Read more.

Exciting news from Epson!
Exciting news from Epson!

Visual Focus appointed as Australia's first Epson home theatre specialist...... Read more.